1 00:00:04,958 --> 00:00:07,708 Somerville designs and manufactures 2 00:00:07,708 --> 00:00:09,708 unforgettable design experiences. 3 00:00:10,083 --> 00:00:12,166 We can handle any job regardless of size, 4 00:00:12,708 --> 00:00:13,541 simply because we have 5 00:00:13,541 --> 00:00:14,875 the capabilities to do so. 6 00:00:14,875 --> 00:00:15,916 We have everything in house. 7 00:00:16,500 --> 00:00:18,458 We can control from start to finish any project. 8 00:00:23,208 --> 00:00:23,708 One of the ways 9 00:00:23,708 --> 00:00:25,166 Somerville can meet their client 10 00:00:25,166 --> 00:00:25,750 where they are in their 11 00:00:25,750 --> 00:00:26,666 process is our ability 12 00:00:26,666 --> 00:00:28,583 to have design, account management, 13 00:00:28,583 --> 00:00:29,375 and project management 14 00:00:29,375 --> 00:00:30,791 here to take your project 15 00:00:30,791 --> 00:00:31,916 from any stage of 16 00:00:31,916 --> 00:00:33,208 development through to manufacture 17 00:00:33,541 --> 00:00:34,583 and get it into stores. 18 00:00:34,791 --> 00:00:36,125 We do have our print shop, 19 00:00:36,416 --> 00:00:37,708 we have our millwork in 20 00:00:37,708 --> 00:00:38,708 our assembly department. 21 00:00:38,958 --> 00:00:40,041 We also have our own metal 22 00:00:40,041 --> 00:00:41,708 shop that we actually use 23 00:00:41,708 --> 00:00:43,041 to make all of our metal components. 24 00:00:44,583 --> 00:00:46,416 We deliver impact by getting it done. 25 00:00:46,416 --> 00:00:48,166 No challenge is too big or too small. 26 00:00:48,166 --> 00:00:48,791 A lot of the time, 27 00:00:48,791 --> 00:00:50,083 challenges will come up. 28 00:00:50,083 --> 00:00:51,583 It's a very unique and 29 00:00:51,583 --> 00:00:53,083 time-sensitive industry. 30 00:00:53,291 --> 00:00:54,833 Things will go wrong in our mandate 31 00:00:54,833 --> 00:00:55,916 is to make sure that we do 32 00:00:55,916 --> 00:00:57,416 whatever it takes to fix it, 33 00:00:57,416 --> 00:00:58,000 get it done right, 34 00:00:58,000 --> 00:00:58,666 and always have the 35 00:00:58,666 --> 00:01:00,083 client's best interest at heart. 36 00:01:00,083 --> 00:01:01,875 We don't often tell them, no. 37 00:01:01,875 --> 00:01:03,875 We take their problems and 38 00:01:03,875 --> 00:01:04,750 we try and find solutions 39 00:01:04,750 --> 00:01:06,041 that'll make it work for them. 40 00:01:06,041 --> 00:01:07,416 We never come up with a roadblock. 41 00:01:07,416 --> 00:01:08,291 We always try and find the 42 00:01:08,291 --> 00:01:09,625 solution as much as possible. 43 00:01:11,625 --> 00:01:13,250 For Somerville, I think the retail 44 00:01:13,250 --> 00:01:15,750 knowledge in general is what helps us 45 00:01:15,750 --> 00:01:16,750 work with international 46 00:01:16,750 --> 00:01:18,291 clients and we just understand the 47 00:01:18,291 --> 00:01:19,083 market, we have the 48 00:01:19,083 --> 00:01:20,708 experience in retail that we need for that. 49 00:01:22,500 --> 00:01:24,291 Customers can expect to work with a team 50 00:01:24,291 --> 00:01:27,041 of professionals who prioritize honesty, 51 00:01:27,416 --> 00:01:29,166 integrity, and value in the 52 00:01:29,166 --> 00:01:30,291 services that they provide. 53 00:01:30,708 --> 00:01:32,000 We have worked on a client like yours 54 00:01:32,000 --> 00:01:34,416 before and we can work on yours as well. 55 00:01:36,916 --> 00:01:38,458 Somerville delivers impact through 56 00:01:38,458 --> 00:01:40,458 exceptional customer service, speed to 57 00:01:40,458 --> 00:01:42,375 market, and an unwavering commitment to 58 00:01:42,375 --> 00:01:43,333 quality in all of our 59 00:01:43,333 --> 00:01:44,458 manufacturing processes. 60 00:01:44,875 --> 00:01:46,708 That's the key of the company is a 61 00:01:46,708 --> 00:01:49,125 quality product and in a timely manner. 62 00:01:49,416 --> 00:01:50,833 I think accountability is probably the 63 00:01:50,833 --> 00:01:52,625 most important thing in what we do 64 00:01:52,625 --> 00:01:55,083 because if every component of what we 65 00:01:55,083 --> 00:01:56,750 manufacture doesn't have accountability, 66 00:01:56,750 --> 00:01:58,833 then it doesn't all come 67 00:01:58,833 --> 00:02:00,166 together in a cohesive package. 68 00:02:01,416 --> 00:02:02,791 Someone coming in here that doesn't know 69 00:02:02,791 --> 00:02:04,958 us very well should understand really 70 00:02:04,958 --> 00:02:06,750 that there's nothing we can't do. 71 00:02:07,083 --> 00:02:08,000 If the customer has a 72 00:02:08,000 --> 00:02:10,000 need, we can make it happen. 73 00:02:10,416 --> 00:02:11,291 Am I too rigid? 74 00:02:19,916 --> 00:02:21,125 - Does your family know what you do? 75 00:02:21,125 --> 00:02:21,875 Yes. 76 00:02:21,875 --> 00:02:23,208 They think I sell boxes. 77 00:02:23,208 --> 00:02:24,166 It's more effort than it's 78 00:02:24,166 --> 00:02:25,916 worth to try and explain it.