A division of Somerville
Flo·ID: The Intelligent Dropbox Revolutionizing Parcel Induction
Request Information Book a CallIntroducing Flo·ID: The Future of Parcel Induction
Flo·ID is a cutting-edge, self-service dropbox that streamlines parcel induction.
With an intuitive interface and intelligent design, customers can quickly induct their parcels into your system.
Flo.ID will improve your customer’s experience by minimizing their wait times and ensuring an easy, simple and secure experience.
Secure
Flexible
Improve Customer Satisfaction
Key Benefits
Increase Operational Efficiency
- Improve transaction count to revenue generation metrics - Improve operational efficiency and minimize counter line wait time - Improve employee satisfaction & engagement - Increase staff focus on revenue-generating activities - Clearance and Out-of-Service alerts to staff
Seamless Integration
Integrates with your existing postal systems to providing real-time data, detailed records and photos and transaction data
Improved Customer Experience
- Large, easy-to-read touch screen - Customer selects from one of 6 languages in which to use kiosk— select languages to suit your market - Receipt printed in the same language as that selected for the instructions - Photo and tracking number printed on the receipt - ADA compliant for universal accessibility
Scalability
- Single Activation Hub can serve multiple Dropboxes - Utilize dropbox with existing Postal Kiosks in your Network - Remote access to software/firmware updates - Training videos for staff education
Intelligent Dropbox
The Intelligent Dropbox offers an innovative way to manage package drop-offs by combining advanced security, ease of use, and automation. Whether in Post Offices, Retail stores or logistics hubs, this solution minimizes counter congestion, increases counter staff time to handle revenue-generating activities, and enhances the customer experience with secure,
self-service convenience.
Simple, Secure First-Mile Solution
Designed for Postal Authorities, logistics providers, and retailers,
Flo·ID offers a seamless, secure way to manage parcel drop-offs.
Unmatched Ease of Use with Advanced Security
Flo·ID combines a user-friendly design with robust security
features, offering a streamlined process that enhances customer
experience and operational efficiency.
Reduces Counter Pressure & Labor Costs
Offloads induction-related tasks from retail counters.
Increases available time for Counter staff to handle revenue
generating activities.
Enhanced Customer Satisfaction
Shorter wait times improve the overall experience, creating
happier customers.
Secure, self-service convenience to encourage customer
adoption.
Automated Drop-Off Receipt with Parcel Photo
For peace of mind, shippers receive a receipt with a summary of shipping details and a photo of the deposited parcel.
Advanced German Sensor Technology
Flo·ID tracks when it’s full and alerts customers and store staff.
Secure Locking System
Flo·ID’s dual-locking mechanism—magnetic and mechanical—keeps the dropbox secure, ensuring it stays locked
even during power outages.
Intelligent Basket Detection
Flo·ID ensures safe and proper use by detecting whether the
basket is in place—preventing operation if it is not.
Activation Hub
The Activation Hub is designed to provide customers with fast, self-service shipping options. With easy app-based label creation, automated notifications, and multilingual interaction, it makes shipping simple, efficient, and accessible for everyone. Perfect for Post Offices, Retailers, and logistics providers looking to streamline operations.
Powered by Reason Solution Software – Ultimate On-the-Go Flexibility
Flo·ID’s Activation Hub offers unparalleled convenience for
customers and retailers.
Create Labels for Oversized Packages Ahead of Time
Customers can create a shipping labels and print at the Activation hub before depositing at a retail counter, streamlining the drop-off process.
App-Based Shipping Made Easy
Customers can create shipments via a mobile app or your
existing website and visit the Flo·ID Hub, print their labels, and induct their packages quickly and hassle-free.
Automated Receipts with Parcel Photo
Shippers receive a receipt with shipping details, a photo of their
deposited parcel for added security and a tracking number.
Email Notifications
Customers can receive a digital copy of their receipt and parcel
photo via email for added convenience.
QR Code Integration for Seamless Label Printing
When a customer receives a QR code from your website, they
can scan it at the Flo·ID Hub to print a matching shipping label.
Multilingual Support
The system offers customer interactions in up to six (6) different languages, customizable to meet your trading areas.
Intuitive, Animated User Journey
Clear, easy-to-follow animations guide customers through every
step of the interaction, ensuring a effortless experience.
ADA-Compliant Accessibility
All customer interaction points meet ADA accessibility
standards, making the system inclusive and easy to use for
everyone.
TurnKey Combination
Ultimate Flexibility
Flo·ID seamlessly integrates with your website and postal app,
creating a unified customer experience.
The TurnKey Combination delivers a complete, ready-to-deploy solution for parcel management. With secure integration into existing back-of-house systems via cloud-based communication whilst retaining the ability to be customized. Flo·ID ensures smooth operations with minimal effort. Whether you need a standalone Dropbox or a fully connected system, TurnKey offers the ultimate flexibility and scalability.
Leverage Expertise
Harness the power of Reason Solutions software and
Somerville’s expertise to ensure smooth, reliable system
integration tailored to your needs.
Cloud-Based Communication
When deployed with our Activation Hub, Flo·ID communicates securely via the cloud, offering real-time updates and effortless connectivity.
12-Month Warranty Included
Every Flo·ID unit comes with a 12-month warranty, ensuring
peace of mind and reliable support.
Customizable Design
Flo·ID allows you to determine the colour schemes and graphic
decorations to align and reinforce your brand and postal identity.
Thru Wall (Coming Soon)
The Thru Wall feature is designed to offer even more flexibility. Customers can access Flo·ID units from your facility’s interior and exterior. Whether you’re integrating it into a Post Office, Retail storefront, logistics hub the Thru Wall provides:
24/7 Accessibility
Customers can drop off packages after attended hours
Weather-Resistant Design
Engineered for outdoor conditions, ensuring reliable service regardless of the weather.
Secure, Dual-Side Access
With interior and exterior access points, customers and staff can
use the system seamlessly while maintaining facility and parcel
security.
Real-Time Notifications
Staff receive alerts when bins consumables need to be replaced
ensuring smooth operations at all times.
Flexible Installation Options
It is designed to fit seamlessly into new or existing walls, making it a perfect addition to any facility layout.
Stay tuned for more exciting updates about this exciting addition, designed to enhance your operations’ efficiency and
convenience.
Real-Time Notifications
Advanced Sensor Technology
-
Red Beacon Light
A red light signals when the unit is out of service.
-
Store Staff Alert
Staff receive notifications when the dropbox is full and needs to be emptied.
-
Automatic Out-of-Service Mode
Flo·ID automatically takes itself out of service until it has been emptied and reset.
-
Failsafe Locking System
Equipped with magnetic and mechanical locks, Flo·ID remains locked even during power outages, ensuring maximum security.
-
Intelligent Bin Positioning
The system verifies the correct positioning of the bin and door closure upon return to the parcel bay.
-
Health & Safety-Compliant Design
Flo·ID is designed with ergonomic features to support staff safety, including a rolling basket with a fold-down panel for easy unloading.
-
Seamless Integration with Existing Kiosks
Are you already using self-serve kiosks? Flo·ID dropboxes can integrate with existing peripherals and computers through Reason Solutions’ software.
Meet the Flo·ID Intelligent Parcel Dropbox
Powered by Reason Solutions
-
Why Partner with Reason Solutions?
World leading Innovative Technology that works!
Reason Solutions delivers cutting-edge technology and software
for efficient postal activity management.Intuitive User Interface
A user-friendly interface ensures a smooth and hassle-free experience for customers.Reliable Integration
Our dropboxes integrate seamlessly with Reason Solutions’ platform, enabling accurate parcel tracking and timely delivery. -
What Makes Our Solution Stand Out?
Smart Tracking
Get real-time updates from drop-off to delivery, ensuring full
transparency.Secure Storage
Parcels are safely stored until they are ready for collection, giving customers peace of mind.Convenient Access
Drop off parcels with ease, thanks to our streamlined, self-service solution.Efficient Management
Powered by Reason Solutions, our system ensures smooth management of all postal deliveries.Join us in revolutionizing the first mile of parcel handling with the Flo-ID intelligent dropbox, powered by Reason Solutions.
Discover the future
Experience efficiency. Experience convenience. Experience
Somerville.
Submit Inquiry - FLO.ID
Get in touch with us today to learn more about our cutting-edge parcel technology offering
"*" indicates required fields